Conference Refund Policy

Our goal is to provide a clear, fair refund policy for our attendees. Understanding that plans can change, we offer the following tiered refund approach for the National HUBZone Conference scheduled for July 21 & 22:

Full Refund: Requests received on or before June 1st will be eligible for a full refund of the registration fee.

Partial Refunds: To accommodate changes in plans while managing conference commitments, we offer partial refunds as follows:

• 75% Refund: For requests received between June 2nd and June 15th.
• 50% Refund: For requests received between June 16th and June 30th.
• 25% Refund: For requests received between July 1st and July 10th.

No Refunds: Unfortunately, we cannot offer refunds for requests received after July 10th. At this point, most of our conference costs are finalized, and we are fully committed to the expenses incurred for the planned attendance.

Exceptions: Exceptions to this policy are limited but may be considered on a case-by-case basis for extenuating circumstances, such as severe illness or family emergencies. Documentation may be required, and decisions on exceptions are at the discretion of the conference organizers.

Transfers: If you are unable to attend, we welcome attendee substitutions at no extra charge up to July 15th. Please provide us with the replacement attendee’s information to facilitate the transfer.

Cancellation of Event: In the unlikely event that the conference is canceled by the organizers, registrants will receive a full refund within 30 days of the cancellation notice.

Processing Time: Please allow up to 30 days for the processing of any refunds.

Contact: For refund requests, substitutions, or any questions regarding this policy, please contact our registration team at ap@hubzonecouncil.org.