Supervision Boot Camp: Frontline Series (4-Day program)

Supervisors today face a world of tremendous change and challenge. This program is designed for new and experienced supervisors and managers who want to keep their knowledge and skill consistent with, or a step ahead, of the demands of the work place. The Boot Camp has been designed to build skills in the basic competencies that supervisors need most in leading employees to greater individual, team, and organizational performance.

Boot Camp is aimed primarily at supervisors, group leaders, and lead persons who have little formal training in effectively leading the work of others. Experienced supervisors will find the Boot Camp helpful in updating leadership skills and practices. This program is also recommended as an excellent preparation for those expecting to assume supervisory responsibilities in the future. The Boot Camp can also serve as the foundation course for the SBDC’s Supervision & Talent Certificate. Those completing the Boot Camp will develop skills in the following competency areas key to successful supervision and leadership of others:

Frontline Series Competencies:

• Effective Communication Concepts
• Understanding the New Emerging Workforce
• Relationship Building
• Leadership & Coaching
• Problem Solving Skills
• Understanding the Impact of Change
• Performance Management
• Managing Conflict
• Ethical Issues in the Workplace